- WHAT ARE YOUR ORDER MINIMUMS?
Screen Printing - 36 pieces with the same print(s)
Embroidery - 12 pieces - Flats (Example: Polos, Jackets - everything except caps) ;
Caps are a separate Minimum of 12 pieces
Promo Items - Vary depending on item, but most items minimum order Totals start at $350
Signage - There are no minimums on banners or yard signs, however yard signs for instance will price the same at intervals of 10
We have moved to a shipping only model, but the great part about that is all your orders will arrive directly to your front door!
- CAN I SUPPLY MY OWN GARMENTS?
We do not accept any supplied garments, we have a wide assortment of items available through our suppliers, that way we can replace item if necessary when items are damaged during decoration processes.
- WHAT IS YOUR SPOILAGE RATE?
In the decoration process items can be damaged, so we allow for an expected spoilage rate of 1% or a minimum of 1 piece. You will not be charged for any damaged items. They will be removed from your order invoice, and the amount for any omitted items will be credited back to your account.
- WHAT IS YOUR RETURN POLICY?
We strive to avoid the need for returns by using mock up proofing methods in our process for your confirmation, however, in the case that we are responsible for a mistake, we will begin a replacement order upon the unsatisfactory order being returned to us. *OR* if want a replacement, but can still make use of the items being replaced, we would be happy to offer them to you at a significant discount, rather than return them, and see them go to good use.
